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November 20, 2024

The campground is recognized by Kampgrounds of America as the leading Owned Asset of KOA (OAK) in their operating portfolio of 52 parks.

 SAN ANTONIO – The Virginia Beach KOA Holiday, a company-owned and operated campground in Kampgrounds of America, Inc. (KOA) portfolio, has been named the Owned Asset of KOA (OAK) Campground of the Year. This award recognizes a campground that exemplifies exceptional operational excellence, outstanding guest satisfaction, and unwavering commitment to the KOA brand. The award was announced on Tuesday, November 19, at KOA’s annual Convention and Expo held this year in San Antonio, Texas.

The Virginia Beach KOA Holiday is managed by Keith Stachurski and his assistant manager, Paula Hobaugh. Stachurski has been the General Manager of the campground since 2011 and is credited for developing a very strong team with impressive longevity for the hospitality industry. This past year, the Virginia Beach KOA Holiday grew their gross profit by 4% year-over-year and boosted their Net Operating Income by 10%. Along with the impressive financial success, the campground increased their Net Promoter Score (NPS), an industry-wide measurement of customer loyalty and satisfaction, by 5-points, ending the season at a 76 NPS.

“Keith and his team truly exemplify the KOA spirit in all that they do,” said KOA’s president and CEO, Toby O’Rourke. “Not only did they demonstrate operational and financial excellence this year, their dedication to delivering a premier guest experience has earned them World Class designation by NPS standards. KOA is truly fortunate to have such outstanding individuals representing our brand.”

In addition to the onsite team at Virginia Beach KOA Holiday, the award recognizes the broader team who provided critical support to the campground’s success. These individuals include:

  • OAK Regional Vice President: Kathy Holland
  • OAK Regional Revenue Manager: Laron Donahue
  • OAK Regional Marketing Manager: Bridget Trowbridge
  • KOA Development Project Manager: Kathy Zach

The Virginia Beach KOA Holiday has 349 sites, including a mix of Deluxe Cabins, pull-thru patio sites, and premium tent sites. The campground added a stunning new pool and splash pad this year, along with a lazy river and waterfall. A recently redesigned Camp Store, laundry building, remodeled bathhouse and new Paw Pen sites were highlighted in the award recognition.

For more information about the Virginia Beach KOA Holiday, please visit the campground’s website.

ABOUT KAMPGROUNDS OF AMERICA

Kampgrounds of America, Inc. (KOA) is a pioneer in outdoor hospitality and an emerging trailblazer in the travel industry with a mission to “connect people to the outdoors and each other.” The company comprises two unique brands: KOA and Terramor Outdoor Resorts. KOA offers an unrivaled brand visibility, providing campground owners and operators unparalleled support in campground education, design, recruitment, marketing and technology. With more than 60 years of expertise, KOA is the world’s largest system of privately owned, open to the public campgrounds, consisting of more than 500 franchised and owned campgrounds. Terramor Outdoor Resorts, a glamping venture, delivers a refined and upscale outdoor experience.

As a steward of outdoor recreation access, KOA uses 1% of pre-tax profits to fund the Kampgrounds of America Foundation, which strives to increase opportunities for all to access and engage with the outdoors, make positive impacts in the communities where we live and work to help preserve outdoor spaces for years to come.

For more information, visit KOA.com and TerramorOutdoorResort.com.

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